FAQs

Plantains are a staple food in Latin America and Africa, and are often confused with bananas. Although they are similar, Plantains are larger, and must be fully cooked. Plantains can be salty, or if left to ripen, naturally sweet.

Cassava is a root vegetable found in tropical regions all over the world and it is also commonly known as Yuca. 

All Artisan Tropic products are Certified Gluten Free, Paleo, USDA Organic (applies only to Crackers) Non-GMO Project Verified (applies only to Strips), Certified Glyphosate Residue Free, Certified Seed Oil Free, and Certified Kosher. Plantain and Cassava are delicious and nutritious alternatives to tortilla and potato chips.

Palm oil is actually the most efficient vegetable oil humans can harvest. Palm trees can produce 4-10 times more oil than other crops per unit of land. Unlike other highly refined vegetable oils, palm oil is great for cooking, as its fatty acid structure makes it extremely stable at high temperatures. Its smooth taste and absence of smell make it the perfect ingredient for many recipes and palm oil has a natural preservative effect, which helps extend the shelf life of food products.

Artisan Tropic only sources sustainable palm oil from Colombia, South America! We do not source from Indonesia or Malaysia.

Our long strip cut for both our Plantain and Cassava Strips makes it easy for you to dip our snacks in guacamole or other salsas.

Our Plantain and Cassava Strips are made in our manufacturing plant, located in Colombia's beautiful Coffee Region. Our Crackers are co-manufactured in Sandusky, Ohio.

You can always buy our snacks on our online store or you can check out our store locator to find a store near you!

Artisan Tropic was founded in 2014 by the Guzman family. Maca Guzman was diagnosed with an autoimmune disease in 2012 and after exhausting medical options the Guzmans decided to try a holistic approach. The Guzman family became passionate about food and nutrition and they used this passion as the vision for starting a healthy snack brand called Artisan Tropic. Being originally from Colombia, they wanted to innovate the most delicious plantain and cassava snacks, with a sharp focus on wholesome and clean ingredients.

YES! Artisan Tropic is 100% Family Owned and Operated! You can read more about our story here

Artisan Tropic processes and ships orders within 3 business days from date of purchase.

Delivery dates are an approximate only. Delivery is provided by third party carriers and Artisan Tropic shall have no liability for damage to or loss of the goods by such third party carrier.

Each return request will be handled on a case by case basis. If you are unhappy with your order please email info@artisantropic.com and we will do our best to find a solution. 

Artisan Tropic products purchased on this site are not for resale. Failure to comply could result in legal liability. If you wish to sell our products please email info@artisantropic.com to start a wholesale account with us. Our online store is only for consumers.

We always offer free shipping on orders over $100 and you can sign up to our newsletter to stay up to date with other discounts and offers!

We are so glad you asked! Read all about it here